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Homeowner Services |
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Below are some of the homeowner services we provide: |
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- Talk to owners, listen to their questions and problems and find answers and solutions.
- Emphasize open lines of communication between Management, the Board and owners by responding to all inquires quickly, courteously and accurately.
- Log all requests (phone, mail or email) from owners in an integrated database to ensure accurate reporting to the Board of Directors.
- Administer work orders.
- Respond to requests received from owners in the same format the request was received in, as well as follow-up with written communications detailing the associated resolution.
- Process unit sales and mortgage refinancing in accordance with Association policy.
- Mail welcome information to new owners.
- Administer club house, party room, moving and other schedules.
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